When you've put thought into your guest list, you want your RSVPs to match it exactly. Strict name matching limits responses to only the people you've added. If someone tries under a different name, the site won't recognize them, and you'll get a heads up if they reach out.
How to Turn On Strict Name Matching
From your Event Dashboard, click Guest List.
Click the gear icon in the top right corner.
Toggle Restrict RSVP To Guest List to on.
How It Works
Say Michael Scott is on your list as Michael Scott. If he RSVPs as Michael Scott, he’ll be able to respond. If he tries as Mike Scott, he’ll see a message that his name wasn’t found on the guest list. He can correct his spelling and try again, or click Contact the Event Host to send you a message with his name and email. If he does, you’ll receive a notification from Joy. You can either correct his name on the guest list, or tell him what name to respond with.
For name matching to work, every guest needs a first and last name on your list. Make sure your guest list is complete before turning this on.
Tip: If you have two guests with the same name, you will need to add an email address for each. It serves as a tiebreaker so the right person's response is recorded correctly.
Still have some questions?
Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions, or you can email us at support@withjoy.com. You’ll get a friendly response from someone on our team! 🙂